Directions & Wheelchair
Access
We are located at 4101 Caughlin Square, Suite 1
in Reno. Enter your address below to get specific driving directions from your
location.
Wheelchair access is also provided.
Office Hours:
Our
normal schedule for appointments is:
Tuesday |
7:00am to 5:00pm |
Wednesday |
7:00am to 5:00pm |
Thursday |
7:00am to 5:00pm |
Friday |
7:00am to 5:00pm |
One of our main goals is to stay on schedule at all times. Please
help us by being on time for your appointments. Please give us as
much advance notice as possible to schedule your appointment.
If you would like to register for an appointment, feel free to call
our office at (775) 826-4000.
Emergency Care:
If there is an urgent problem, and you are currently a patient of
record, please call our office at (775) 826-4000 and we will accommodate
you as soon as possible. If the office is closed, you will be given
specific instructions on how to obtain emergency advice or care.
Cancellations:
Your appointment time is reserved especially for you. If you cannot
keep your appointment, please give us at least 24 hours advance notice.
Patient Education
We believe very strongly that you should be completely informed
concerning your condition and all treatment options. We will spend
a great deal of time explaining your situation and the treatment
needed so that you will understand what is coming next, every step
of the way.
Financial Policies:
Our goal is to provide periodontal treatment in a warm and caring
environment. We understand financial pressures and strive to make
treatment affordable by keeping our fees reasonable. We can also
provide a variety of financial options.
Dental Insurance:
We accept most major private insurance plans and will assist you
in determining what portion of your treatment is covered by insurance.
Please bring your insurance card or papers on the first visit.
We also accept assignment of your benefits, which means at the time
of your visit, you will be asked to pay only the portion insurance
is not expected to cover. We will then file your insurance for you.
Please understand however that you are ultimately responsible for
payment of all services. Should your insurance not cover what is
predicted, then you will be responsible to pay any uncovered portion.
Payment Options:
We have a variety of options to ensure payment of any portion not
covered by insurance is affordable. We offer discounts for advanced
payment and accept most major credit cards (Mastercard and Visa).
In-house financing is also available. We will be glad to discuss
these options with you upon your arrival.
Financial Questions:
Our insurance coordinator will be happy to answer any of your financial
questions. She can be reached by calling our office at (775) 826-4000.
Our Staff
We are very fortunate to have long-term staff members who are devoted
to ensuring that you have a good experience while you are with us.
Each staff member has the training, skills and sensitivity necessary
to provide excellent clinical care. Please feel free to express any
questions or concerns you may have.
Patient Safety:
We take patient safety very seriously and adhere to the highest
professional standards of cleanliness, sterilization, and radiation
control. Our staff regularly attends safety seminars and is quite
knowledgeable on the latest techniques.
Pre-medication:
Patients with certain medical conditions (e.g. valvular heart conditions
and artificial joints) may be asked to pre-medicate with antibiotics
prior to treatment. We do this with your safety in mind. Please inform
us if you have a condition that might need pre-medication.
Post Treatment Instructions: After treatment, home care and medication instructions will be thoroughly
explained. For your convenience, you will also be given printed instructions.
Of course, we are always available for questions after treatment.
Patient Comfort: We go to extraordinary lengths to ensure our patients are as comfortable
as possible during dental procedures. Please see the Procedures Page
for more information on this.
To aid in setting our patients at ease, we always discuss the procedure
thoroughly, drawing pictures to ensure comfort and understanding.
Contact Us:
If you have any
questions or would like to set up an appointment, please call us
at (775) 826-4000.
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